Grievance Policy
At Classicbuy, we are committed to providing a seamless and satisfactory shopping experience to our valued customers. However, we understand that issues may arise, and we are here to address any grievances or concerns you may have. Our Grievance Policy is designed to ensure a fair and transparent resolution process.
Submitting a Grievance
If you have a grievance or concern, you can submit it through one of the following channels:
Customer Support
Reach out to our Customer Support team via (mention contact details). Our support team is available 24*7 to assist you.
Grievance Redressal Process
Receipt of Grievance
Upon receiving your grievance, we will acknowledge it as soon as possible.
Internal Review
Our team will conduct a thorough review of the grievance to understand the issue.
Resolution
We will strive to resolve the grievance at the earliest. You will be informed of the resolution within 24 hours.
Escalation
If you are not satisfied with the resolution, you can escalate the matter by contacting our Grievance Officer at (mention email id).
Grievance Officer
Name: SUPERINNOV ASSOCIATES PRIVATE LIMITED
Email: grievance@classicbuy.in
Contact Number: +91 7349031670
We value your feedback on our Grievance Policy. If you have suggestions for improvement or wish to share your experience, please contact our Grievance Officer or use the [Feedback Form] on our website.
Note
Ensure to provide accurate and detailed information to facilitate a prompt resolution. We are committed to protecting your privacy, and all information shared will be treated confidentially. Thank you for choosing Classicbuy. We are dedicated to ensuring your satisfaction and resolving any concerns you may have.
